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training & coaching

Organization
Tech Company
 
Category
Instructional design
 
Attributes
Information design
Training & coaching
Talent development
 
Project description
I led trainings for writers and instructional designers to familiarize new team members with our standards and processes for developing assessments, readings, and hands-on activities.  
 
Approach**
After conducting an informal needs assessment, I developed writer trainings to convey key standards and practices for creating non-video learning content. I designed my trainings to be engaging and interactive live sessions with plentiful examples and opportunities to ask questions and reflect. I mapped session content to training outcomes, aligned instruction with complementary how-to guides, and provided writers ongoing support in weekly workshops and one-on-one sessions.
 
Impact
  • Improved efficiency of the onboarding process
  • Allowed writers to more quickly create content aligned with product standards
  • Improved the quality of writers’ copy, reducing the workload for IDs and editors

**Note: The accompanying work sample illustrates a best practices-informed methodology I would apply to a similar project. It does not represent a specific company’s product or process and is not based on work performed for a specific company.