Asana AI Studio Foundations Skill Badge
How do you help Asana users and staff quickly master new AI-powered features?
Organization
Asana
Target audience
Asana
Target audience
- Asana staff ("Asanas")
- Existing Asana customers
- Potential Asana customers
Overview
This AI Studio Foundations course was developed as part of a larger Asana Academy educational initiative that included both live, in-person workshops and asynchronous online training.
This AI Studio Foundations course was developed as part of a larger Asana Academy educational initiative that included both live, in-person workshops and asynchronous online training.
Role
I designed an elearning experience that transformed complex AI Studio workflows into clear, actionable skills—supporting both live workshops and independent digital learning.
I designed an elearning experience that transformed complex AI Studio workflows into clear, actionable skills—supporting both live workshops and independent digital learning.
Description
The AI Studio Foundations course aimed to equip learners—both Asana staff, and later customers—with the skills to design and implement AI-powered workflows in Asana’s AI Studio.
I was responsible for designing and developing the elearning experience, and defining learning outcomes, performance objectives, and a summative assessment used across both live and online training.
The AI Studio Foundations course aimed to equip learners—both Asana staff, and later customers—with the skills to design and implement AI-powered workflows in Asana’s AI Studio.
I was responsible for designing and developing the elearning experience, and defining learning outcomes, performance objectives, and a summative assessment used across both live and online training.
Approach: Design
I applied a backward design approach and worked closely with the education and marketing teams to identify subject matter experts (SMEs) who provided examples of AI-powered workflows.
I aligned with key stakeholders on the desired result, and I used the SME-approved examples to unpack the skills customers would need when creating an end-to-end workflow with Asana's new AI Studio feature set.
I applied a backward design approach and worked closely with the education and marketing teams to identify subject matter experts (SMEs) who provided examples of AI-powered workflows.
I aligned with key stakeholders on the desired result, and I used the SME-approved examples to unpack the skills customers would need when creating an end-to-end workflow with Asana's new AI Studio feature set.
Approach: Development
I adapted the live training curriculum into a 2-3 hour standalone online learning experience, ensuring alignment of content in both products. I developed the elearning experience in Articulate Rise, incorporating multimodal lessons, practice activities, and knowledge checks. I created hands-on activities in the Asana platform; collaborated with the video team to produce instructional videos and graphics; and built a rigorous end-of-course assessment in Skilljar.
I adapted the live training curriculum into a 2-3 hour standalone online learning experience, ensuring alignment of content in both products. I developed the elearning experience in Articulate Rise, incorporating multimodal lessons, practice activities, and knowledge checks. I created hands-on activities in the Asana platform; collaborated with the video team to produce instructional videos and graphics; and built a rigorous end-of-course assessment in Skilljar.
Approach: Test & launch
Because I was working on an accelerated timeline—without the ability to conduct a full beta test—I worked with a product manager to implement a two-phase stakeholder review process to refine the course and identify P0 improvements. First, I conducted a senior stakeholder review to ensure alignment and secure final sign-off. At the same time, I gathered expert recommendations to optimize content and identify future improvements. This approach not only streamlined approval but also fostered strong stakeholder buy-in, facilitating course success.
In the end, this project successfully delivered an engaging, research-backed learning experience that helped both internal teams and customers leverage AI Studio for workflow-building—bridging the gap between feature awareness and practical application.
Because I was working on an accelerated timeline—without the ability to conduct a full beta test—I worked with a product manager to implement a two-phase stakeholder review process to refine the course and identify P0 improvements. First, I conducted a senior stakeholder review to ensure alignment and secure final sign-off. At the same time, I gathered expert recommendations to optimize content and identify future improvements. This approach not only streamlined approval but also fostered strong stakeholder buy-in, facilitating course success.
In the end, this project successfully delivered an engaging, research-backed learning experience that helped both internal teams and customers leverage AI Studio for workflow-building—bridging the gap between feature awareness and practical application.
Impact
Evaluation outcomes confirm overall satisfaction with the skill badge, and customers report an increased understanding of AI Studio best practices.
Evaluation outcomes confirm overall satisfaction with the skill badge, and customers report an increased understanding of AI Studio best practices.
Marketing teams report significant engagement with the skill badge call-to-action on social channels, and the education team identified a marked increase in traffic to the Asana Help Center and Asana Academy.
In addition, the AI Studio trainings and skill badge led to:
- 900+ new builders successfully using AI Studio
- 20+ Asana staff and stakeholders completing the learning experience and earning a skill badge