Picture

style guide development

Organization
Tech Company
 
Category
Editorial
 
Attributes
Information design
Manuals & how-to guides
 
Project description
A senior project stakeholder requested that I lead a product-wide alignment initiative to ensure the company's online learning products would create a consistent learner experience.
 
Approach**
To meet the project goal, I needed to create documentation and processes our team could follow to create a consistent tone, style, and editorial standard across products. To that end, I established ownership over the rudimentary product style guide and built the document into a robust, easily-navigable source of truth. I created and maintained product-wide editorial standards, documented instructional practices, and communicated evolving guidelines to product teams, vendors, and SMEs to ensure ongoing editorial consistency.
 
Impact
  • Significantly improved consistency across learner-facing content
  • Empowered team members to find key style and content guidelines independently
  • Reduced training time required to onboard product team members and vendors

**Note: The accompanying work sample illustrates a best practices-informed methodology I would apply to a similar project. It does not represent a specific company’s product or process and is not based on work performed for a specific company.